Payment and Billing

Last updated: 29-Sep-2025

At Ciel Haus, we provide multiple secure payment options to make your shopping experience smooth and convenient. You can complete your purchase safely using the following options:

PayPal

If you wish to use an alternative payment method or have any concerns regarding a payment, feel free to reach out to us. You can contact us by email at support@cielhaus.shop.

You may also find additional ways to get in touch by visiting this page: Contact Page

In addition to the above, please take note of our payment terms and conditions:

Payment Security: Every transaction is safeguarded with advanced encryption technology to protect your personal and financial details.
Payment Terms: Orders must be paid in full before they are processed and shipped. We do not accept installment or partial payments.
Billing Information: Please ensure that the billing details entered at checkout match the information linked to your payment method. Mismatched details may cause delays or cancellation of your order.

We truly value your trust in Ciel Haus and remain available for any questions or additional assistance you may require.

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Email Assistance: support@cielhaus.shop
Operating Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Visit Us: 3804 Wilson Blvd #1383, Arlington, Virginia 22203, United States